Returns & Exchanges
At CyperGlow, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unused condition.
Initiate Your Request
Log into your CyperGlow account or visit our online returns portal to submit a request using your order number and email address.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags and protective seals remain intact to qualify for a full refund.
Ship the Item
Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing